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Frequently
asked questions

How does Koyn work?

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Koyn automatically converts any crypto you send to any of your unique addresses to naira at the best rate and instantly sends the money to your bank account or your Koyn wallet. You can also buy airtime, pay your bills and do much more with the Koyn app.

How do i sell on Koyn?

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Selling crypto on our platform is straightforward. Create an account, add your bank details, generate a wallet address for the cryptocurrency you wish to sell, and send the cryptocurrency to that address. Our system will automatically convert it to Naira and send the amount to your bank account or your Koyn Wallet instantly

How long does it take?

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The time it takes to sell your crypto depends on the cryptocurrency network's confirmation time. Typically, it takes 15-30 minutes for three network confirmations and once this is completed, the Naira equivalent is added to your Koyn Wallet or sent directly to your Bank account instantly.

Which cryptocurrencies can i sell?

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You can sell a wide variety of cryptocurrencies on our platform. We offer support for some of the most popular and widely traded cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and more. Our platform constantly evaluates and adds new cryptocurrencies based on demand and market trends.

Is Koyn Safe?

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Absolutely, safety is our top priority. We've implemented a range of security measures to ensure your transactions and personal information are protected. Our platform employs advanced encryption techniques to safeguard your data. Additionally, we offer two-factor authentication to add an extra layer of security to your account. We continuously monitor our systems for any suspicious activities and maintain strict compliance with relevant regulations. Rest assured, your safety and the security of your transactions are paramount to us.